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Nguyen Thi Minh Phuong

Phuong is from a farming family of 4 members in Thanh Hoa province.  She would grow up and spend an ordinary life like other girls, had it not been for a serious ill when she was in grade 3. The illness took away her ability to hear and gradually her ability to talk properly.

Recovering from her illness, Phuong decided not to attend school for people with disability. She still attended normal school without receiving any special treatment or support. It was quite struggling. With determination, Phuong was able to finish high school with distinct score. However, when it comes to require Phuong to move from learning environment to working environment, the challenges have been raised to a higher level.

After graduating from high school, Phuong started working as textile worker or helper at small bakery. However, she found herself feeling disconnected because she could not communicate well with her co-workers.

At the moment, Phuong is an YCI trainee to pursue her dream of becoming a baker. “I like baking because it like the images of cakes in different shapes and colours. Making cakes also give me happiness, that I can make something that other people enjoy.”

Everyday, Phuong wakes up at 4:40 am then catch the bus from Bac Ninh to Sheraton Hotel, where she is studying pastry. It has just been 2 weeks since Phuong started her training but she have learnt how to make different kinds of cream and sauce as well as shaping cakes. Her training day starts at 8am and finishes at 5pm.  “What I like about learning at Sheraton is that people teach me how to make cakes in details and assign work to me.”, said Phuong. “It is a little bit difficult because everyone has to write down their instruction so that I can understand. Therefore, I always try my best to be more pro-active by observing what other people are doing more carefully. I hope that will not cause too much trouble out of my trainer’s busy schedule. Hope that people will soon get familiar with a new way of communication.”

It is too early to say how far Phuong can go to realize her dream. But we can believe in her determination and her passion, with which Phuong successfully persuade managers from Sheraton to accept her into their training program. 

Now Phuong is working at FLC Sam Son Beach and Gold Resort at pastry department. 

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